This page contains information you will need to know when hiring from us.
Collecting and returning the motor home
Bed linen/ kitchen equipment Please bring your own bed linen, blankets, pillows, towels. and personal equipment. We can for a small charge of £45.00 supply bedding and towels.Your motor home will include all crockery and other kitchen equipment.
Collection or return times which fall outside the dates and times given must be agreed with us.
Drivers must be over 25 and under 65 years of age and have held a full driving license for at least 2 years. The license must be unendorsed (except for speeding and parking offences) and must be produced at the time of collecting the vehicle. Visitors from abroad must hold a current international driving permit or license (Foreign license holders will incur an additional insurance premium charge). Any current endorsements (within 3 years) will incur an additional insurance premium charge. 2 Forms of proof of identity (including photo such as a passport) must be produced by all hirers at the start of the hire ie. utility bills, Bank statements or credit card statements.
Fully Comprehensive insurance is included within the hire charge. The vehicle is insured for the period of hire contracted ONLY, thus late return of the vehicle would incur a traffic offence under the road traffic act. Hirers are advised to take out additional personal holiday insurance. A £800.00 excess payable by the hirer, is applied to all vehicles. We reserve the right to obtain a pre-approval of any amount up to the insurance excess against the drivers’ or hirers’ credit card.
Telephone and online bookings require a deposit payment of £250.00 per week of hire. The booking deposit payment is not refundable under any circumstances and shall be deducted from the hire charges. Confirmation of booking will be emailed/posted to you with an invoice in respect of the balance. Early booking is advised to avoid disappointment. A £500.00 cash bond must be paid on the day of hire starting and will be refunded after the hire period within 14 days.
In the unlikely event of a breakdown, we request that the hirer seeks the help of the the appropriate breakdown company quoting the registration number of the vehicle. Hirers are authorised to request repairs up to the value of £50.00. Repairs costing in excess of £50.00 must first be authorised by us PRIOR to the work being undertaken.
The hirer agrees that he or she
a) shall not carry more passengers than the seating capacity of the vehicle or allow the vehicle to be overloaded
Period of Hire
The times and dates of the contract of hire must be strictly adhered to £30.00 per hour will be charged for late returns.
All cancellations must be in writing. All deposits are non-refundable. All monies due and received within 6 weeks of the commencement of hire are not refundable except the insurance excess/damage bond which is refundable provided that no other sums are unpaid by way of deposit or otherwise.
While every effort is made to ensure that the vehicle reserved is available, if due to circumstances beyond our control, the reserved vehicle is not available, the company reserves the right to return of monies paid by the hirer.
Dogs may be permitted in the Mooveo C647 only, please check with us at time of booking. All damage howsoever caused by the animals will be charged to the hirer in full, any hairs must be cleaned up completely or a cleaning charge will be made.
The hirer may park free of charge and at his/her own risk one car at our premises for the period of the hire.
Collection and Return
Vehicles are available for collection Monday to Saturday. Hiring's start and finish at our premises. Un emptied toilets and waste water tanks will incur a £50.00 penalty. We reserve the right to impose a £250.00 valet penalty if the vehicle is returned in a condition unsuitable for habitation.