Information
This page contains information you will need to know when hiring from us.
General
Collecting and returning the motor home
A helpful hint: if possible, try not to start your holiday on the same day you collect your vehicle. We need to show you exactly how to get the most out of your motor home, and this will take some time. It is essential that the hirer should be given a thorough introduction to the rental vehicle by our experts before the journey begins.
Since the times for collecting and returning motor homes are carefully planned, please return your motor home on time. A penalty of £25.00 - per hour is payable for time between expiry of the rent agreement and the return of your vehicle (maximum penalty is daily rental charge). Should the late return of the vehicle make us liable for extra costs (e.g. compensation of the next hirer), we reserve the right to pass on these costs to you.
Please return your vehicle on time.
Bed linen/ kitchen equipment Please bring your own bed linen, blankets, pillows, towels. and equipment such as camping table and chairs Your motor home will include all crockery and other kitchen equipment.
- collection times: 3 p.m. to 6 p.m.
- Return times: 9 a.m. to 11 a.m.
Collection or return times which fall outside the dates and times given must be agreed with us.
The return of the vehicle is confirmed in writing, signed by the hirer and the our representative. Collection and return days are charged as per day.
Drivers
No one other than the drivers named in the insurance proposal form may drive the hired vehicle.
Driving Licences
Drivers must be over 25 and under 70 years of age and have held a full driving license for at least 2 years. The license must be unendorsed (except for speeding and parking offences) and must be produced at the time of collecting the vehicle. Visitors from abroad must hold a current international driving permit or license (Foreign license holders will incur an additional insurance premium charge). Any current endorsements (within 3 years) will incur an additional insurance premium charge. 2 Forms of proof of identity (including photo such as a passport) must be produced by all hirers at the start of the hire ie. utility bills, Bank statements or credit card statements.
Insurance
Fully Comprehensive insurance is included within the hire charge. The vehicle is insured for the period of hire contracted ONLY, thus late return of the vehicle would incur a traffic offence under the road traffic act. Hirers are advised to take out additional personal holiday insurance. A £800.00 excess payable by the hirer, is applied to all vehicles. We reserve the right to obtain a pre-approval of any amount up to the insurance excess against the drivers' or hirers' credit card.
Booking Details
Telephone and online bookings require a deposit payment of £250.00 per week of hire. The booking deposit payment is not refundable under any circumstances and shall be deducted from the hire charges. Confirmation of booking will be emailed to you with an invoice in respect of the balance. Early booking is advised to avoid disappointment. A £700.00 bond must be paid and will be refunded after the hire period within thirty days.
Breakdowns
In the unlikely event of a breakdown, we request that the hirer seeks the help of the the appropriate breakdown company quoting the registration number of the vehicle. Hirers are authorised to request repairs up to the value of £50.00. Repairs costing in excess of £50.00 must first be authorised by us PRIOR to the work being undertaken.
The hirer agrees that he or she..
a) shall not carry more passengers than the seating capacity of the vehicle or allow the vehicle to be overloaded
b) Shall not use the vehicle for carrying passengers or goods for hire or reward
c) Will be responsible to Scottish Motorhome Hire for the cost of making good and damage caused to the vehicle caused by improper use.
d) Understands that he/she is responsible for any fines (including parking fines) which may be incurred during the hire period.
e) Shall not, without consent from us, remove the vehicle out of the UK mainland.
f) Understands that no claim by the hirer for loss or damage to personal belongings or effects of the hirer or any person or persons will be considered.
g) Understands that any damage to the interior of the vehicle (including cigarette burns) living or cooking equipment will be charged to the hirer in all cases.
Period of Hire
The times and dates of the contract of hire must be strictly adhered to.
NO REFUND IS GIVEN FOR THE EARLY RETURN OF THE VEHICLE
Cancellations
All cancellations must be in writing. All deposits are non-refundable. All monies due and received within 6 weeks of the commencement of hire are not refundable except the insurance excess/damage bond which is refundable provided that no other sums are unpaid by way of deposit or otherwise.
Scottish Motorhome Hire reserves the right to cancel hire if, at the commencement of hire. The drivers licences are invalid or not according to the conditions set out above. In these circumstances the total hire charge will be forfeited. Hirers are strongly advised to insure against unavoidable cancellation.
Availability
While every effort is made to ensure that the vehicle reserved is available, if due to circumstances beyond our control, the reserved vehicle is not available, the company reserves the right to return of monies paid by the hirer.
Liabilities
The hirer is responsible for all costs and expenses incurred as a result of offences against the road traffic act and is also liable for any uninsurable damages including tyres, windscreen, and any internal damages or breakages. The hirer will indemnify Motorhome Scotland from any liability.
Animals
No dogs are allowed in the Bessacarr, we my allow 1 in the Mooveo but they have to be approved by us at the time of booking. If approved, all damage howsoever caused by the animals will be charged to the hirer in full.
Parking
The hirer may park free of charge and at his/her own risk one car at our premises for the period of the hire.
Collection & Return
Vehicles are available for collection Monday to Saturday. Hiring's start and finish at our premises. Un emptied toilets and waste water tanks will incur a £50.00 penalty. We reserve the right to impose a £250.00 valet penalty if the vehicle is returned in a condition unsuitable for habitation.
Minimum hire term is 7 days unless otherwise agreed.
Smoking is strictly prohibited in all our motor homes and if discovered, will result in a £250.00 penalty.
We reserve the right to vary the rates and conditions of hire at any time and to decline hire to any person at any time without reason, this includes the right to change vehicles when necessary.
